Client Relations Management: How To Protect Your Boundary and Integrity With Proper Scoping

Have you encountered clients who ask you to “just throw in” that one more thing… habitually? You think it’s not a big deal, you want to be “nice” and of course, you don’t want to “offend” a client. But on the other hand, you feel like you are “being taken advantage of” and the constant giving without being properly acknowledged or compensated just doesn’t sit right.